DocumentationPagesError codes

Error codes

Here’s a list of errors that the Pages API can generate. A failed call returns the error as text, for example in the Message field of the response, with its code first. The errors are translated into Norwegian or Swedish if the Editor has been configured to do so. Default language is English.

Integers surrounded by curly brackets ({0}) are dynamic variables replaced by the Pages API service.

ErrorWhat to do
(001) Invalid DXML file
(002) Invalid DXML UID
(003) Cannot find DXML file
(004) Cannot find DXML file {0}
(005) Error missing image in resourcenode
(006) Error missing attributes in image
(007) Empty company id
(008) Failed to get company id {0}
(009) Failed to encrypt data {0}
(010) Failed to decrypt data {0}
(011) Unable to parse base64 string with dataSend the data as a valid base64 string.
(012) Unable to parse base64 string with attachmentsSend the attachments as valid base64 strings.
(013) Unable to parse xml with dataCheck that the XML data is well formed.
(014) Unable to parse xml with attachmentsCheck that the XML of the attachments is well formed.
(015) Unable to parse json with dataCheck that the JSON data is valid.
(016) Unable to parse json with attachmentsCheck that the JSON of the attachments is valid.
(017) The request contains an invalid number of dxmlUIDs, it must be greater than 0 and no more than 50Send between 1 and 50 DxmlUIDs in one status call.
(018) Invalid search datetime {0} {1}Make the start time of a search earlier than its end time.
(019) Could not create Interact SOAP Client for the environment: {0}
(020) Failed to get Editor configuration from CenterPoint for the environment: {0}
(021) Invalid DXML file, failed to create document as HTML
(022) Invalid scope ‘{0}’ for the environment {1}Use a token that has the scope your environment requires.
(023) Failed to write audit log {0}
(024) Audit client not available
(025) Failed to create a valid URI from {0}
(026) Failed to do callback {0}Check that your callback endpoint is reachable and accepts the call.
(027) Document {0} has Keyword ‘AttributeStoreKey={1}’ defined but it is not defined in the Centerpoint Attribute Store for environment ‘{2}‘
(028) Failed to get attribute store document (AttributeStoreKey={0}) for the environment {1}, {2}
(029) Failed to get attribute store documents for the environment {0}, {1}
(030) The document can not be saved because it has been updated by others. Please click F5 to reload the document.
(031) Failed to distribute document {0}
(032) DocumentWithIndexes is null
(033) Empty Index in the DXML file
(034) Invalid Distribution Index in the DXML file (DISTRIBUTION)
(035) Empty Distribution Index in the DXML file (DISTRIBUTION)
(036) Either SSN or VAT Index must have a value
(037) Empty Arch_Folder Index in the DXML file (Arch_Folder)
(038) Empty Viewpoint RetentionPolicy (VPP.RETENTIONPOLICY)
(039) Empty Viewpoint Schema (VPP.SCHEMA)
(040) Empty Subject (SUBJECT)
(041) Empty Country (COUNTRY)
(042) Could not parse {0} as a valid country [SE, NO, DK]!
(043) Empty Viewpoint Distribution Attribute (VPP.DISTRIBUTIONATTRIBUTE)
(044) Invalid Viewpoint Metadata Attribute (VPP.METADATA)
(045) Failed to get ViewPoint connection from CenterPoint for the environment
(046) Cannot currently process Digital mailbox logic for Country: {0}!
(047) LookupResultViewModel is null! There is probably a problem with the configuration in MFDX and the LookupWorkflow for your organisation number…
(048) Distribution {0} is currently unhandled!
(049) The file is invalid! The byte position is:{0}. The length-field indicates that the area is {1} bytes when there’s {2} bytes left in the file…
(050) Missing attribute:{0}
(051) Cannot find Viewpoint Schema (VPP.SCHEMA) ‘{0}‘
(052) Invalid Viewpoint Schema {0}.
(053) MetaEngine error {0}
(054) Cannot parse MetaEngine return {0}
(055) Viewpoint error {0}
(056) Internal error. Contact support!Contact support.
(056) Problems deserializing the Dynamo folder: {0}Contact support.
(057) Failed to get environments from Pages manager. {0}
(058) Failed to get published attachment
(059) Failed to validate distribution model ‘{0}‘
(060) Failed to get Interact General Settings from CenterPoint: {0}
(061) Failed to get Editor configuration from Pages manager for the environment: {0}
(062) Failed to get retention policy from CenterPoint
(063) Failed to get Viewpoint Archive settings from CenterPoint
(064) Failed to get public Viewpoint connection from CenterPoint
(065) Failed to get Viewpoint connection from CenterPoint for the environment: {0}
(066) Failed to execute the Editor-Onload workflow: {0}
(067) Failed to get processes from Pages manager: {0}
(068) Failed to execute the QA-before-Completion workflow: {0}
(069) Failed to execute the Editor-on-Completed workflow: {0}
(070) Failed to search Workflow: {0}
(071) Workflow is not found, or it is invalid and it must be {0} process.
(072) DXML file size exceeds the maximum limit of {0} bytes.Reduce the size of the generated DXML, or ask for a higher limit.
(073) DXML file and attatchments size exceed the maximum limit of {0} bytes.Reduce the size of the attachments, or ask for a higher limit.
(074) Failed to get distribution from Pages manager: {0}
(075) {0} cannot be emptyFill in the field that the error names.
(076) Attachment cannot be found. (MetaFile={0} Document={1})Check the MetaFile and Document of the attachment.
(077) Page range must be a positive number.Use page numbers from 1.
(078) Invalid page range: the start page must be less than the end page.Make the start page of a range not later than its end page.
(079) AXML attachment ‘{0}’ must be short-name format.Send the AXML attachment in short-name format.
(080) Attachment size exceeds the maximum limit of {0} bytes.Reduce the size of the attachment, or ask for a higher limit.
(081) JWT authentication is enabled for this environment, but the Web Editor has no JWT signing key configured. Contact support!Contact support.

The What to do column is filled in for the errors that you can fix from your side. For the others, contact support and give them the code and the text.