Support
Support is the application in Doxis Doc Gen where you report an error, ask for help and follow your tickets. You open a request form from the Home screen, send it, and the ticket appears in Overview with a status that follows the ticket system the support team works in.
How it works
Everyone who can open Support can send an Error registration. The Support request tile shows only when your company also has a Service-Level Agreement licence. See Access and troubleshooting.
